For a while, we believed that it was better to run our own server, and for several years we did. We had our server hosted at a top-notch Los Angeles based data center, and the guys who maintained the boxes were wicked smart.
But now and then an issue would come up that we couldn’t handle quickly, either for us, or our clients. So, eventually we discovered that there was something more important than “local hosting”.
Uptime is important. Security is important. The latest technology is important. Reliability is important. 24 hour tech support is important.
That’s why, if you want your website hosted, you may as well have it hosted by one of the largest, reliable and secure web hosting companies in the world.
That’s why shut down our own servers and now host exclusively with Hostgator.
Hostgator provides everything listed above, and more.
But one of the very best things that we like about Hostgator is that they offer 24 hour tech support, both by phone and by online chat. Want to try it out? You can, even if you don’t have an account there yet.
Just go to the Hostgator site. Take a look at the top of the page. Do you see the Chat Live link? Go ahead and click that. You’ll enter your name and your question into the box, and wait a few seconds.
You’ll have someone on the line, ready to chat with you, right away.
Why is 24 hour tech support important?
If you’ve ever had a website before, one thing you know is that when things go wrong, they go wrong at the WORST times. Often, that’s after hours. Hostgator staffs their tech support staff 24 hours a day.
And they’re SMART, too.
I’ve yet to have a question that they couldn’t answer.
By the way, they have both Windows and Linux hosting, they have dedicated and shared boxes, and a bunch of special services, too.
I recommend Hostgator wholeheartedly.
I host there. You should, too.
P.S. I used to try to save a few bucks by doing everything myself. Now I realize that having a professional handle things that they handle well is far more valuable than doing things myself.
That’s why I host with Hostgator.
Oh, and the cost? They host most sites for about $10 a month.