West Hills Web

ADA Website Compliance Service

Our ADA Website Compliance Service has become an important part of our service offerings. The number of people with disabilities increases daily, and they want to enjoy their life just like everyone else. Most websites do not allow that enjoyment to extend to the Internet, and so people with limited abilities cannot enjoy the web just as more able people can. That also means that business owners are losing potential customers who can’t do business with them the way most of us do -- through their websites.

So in October 2019 the Supreme Court made it clear (by refusing to hear a lower court ruling favoring a blind person who couldn’t use a website) that the Americans with Disabilities Act applies to websites as much as it does any physical place. Color contrast, keyboard navigation, and captions on websites have become as important as ramps on street corners, chirping “walk” signals at intersections, and close captioning on TV shows.

ADA Website Compliance Service

And for the last several years, the number of lawsuits regarding websites that were not accessible by people with disabilities have increased almost 40x -- up from 57 in 2015 to over 2,250 in 2018. And that doesn’t count the number of nasty letters from attorneys threatening nuisance lawsuits that resulted in out of court settlements and huge attorneys’ fees.

And those numbers are sure to rise after the October 2019 Supreme Court refusal.

Why Make Your Website ADA Compliant

We developed our ADA Website Compliance Service for three reasons.

  1. To benefit those with disabilities by helping them get as much use and enjoyment as possible from the websites they want to visit or do business with.
  2. To benefit businesses by maximizing their revenue from their customers who might otherwise not be able to contact them or buy their services.
  3. To help protect businesses from frivolous nuisance lawsuits related to ADA compliance of their websites.

ADA compliance is a matter of degrees. There are hundreds of elements in the Website Content Accessibility Guidelines (WCAG) and it is very difficult to satisfy them all, regardless of who built the website or how they built it.

So while there is no such thing as 100% ADA Compliance, and there is never a guarantee that you won’t be sued by anyone at any time for any reason, your chances of being the victim of a website-related ADA lawsuit or threatened lawsuit go down substantially if you have your website adapted to be more ADA compliant.

How Our ADA Website Compliance Service Works

Only a very small percentage of websites built over the last several years are fully (or near fully) ADA compliant. That’s why we need to go through the following five steps to make your website more compliant.

  • Step One is to perform a Web Accessibility Assessment, where we determine how accessible your website is, and what needs to be done, and the costs of that work to make the site more fully compliant.
  • Step Two is to Review the Assessment with you and determine which features we will add to your website, and which we will not.
  • Step Three is to Perform the Work.
  • Step Four is to provide you with a Voluntary Product Accessibility Template (VPAT) report that establishes the level of Compliance we have achieved. This document is the result of a series of tests we will run on your website.
  • Step Five is to add an Accessibility Statement or page to your website that explains the accessibility features of your website.

Requesting Your Web Accessibility Assessment

We try to be efficient with all the work we do for you. So, while the requirements for Accessibility apply to all pages of your site, we don’t need to analyze every page to complete your assessment. Generally, there are many pages on your website that use the same software template. It’s only those separate templates that need to be part of the Assessment, so we use a representative page that was built with each template in your Assessment. This keeps the costs for your assessment as low as possible.

Since the fee for an assessment varies based on the number of templates used on the site, we can’t directly quote the cost of an assessment in advance. That’s why we ask you to fill out our Web Accessibility Assessment Request form.

Filling out the form is free, as is the resulting cost estimate.

Web Accessibility Assessment Request








Still curious? Read more about how the ADA Applies to Websites? Have even more questions? Read our ADA Website Compliance FAQ. If you still have questions, including specific questions about your site, then fill out the ADA Website Assessment Request, or call our office at 818-592-6370.

IMPORTANT: WE CANNOT GUARANTEE 100% WCAG COMPLIANCE, OR THAT YOU WON’T BE THE TARGET OF A LAWSUIT, OR THAT YOU WON’T BE THE TARGET OF MALICIOUS THREATS, OR ANY OTHER POTENTIAL OR REAL DAMAGES OR CONSEQUENCES RESULTING FROM THE WORK WE DO OR DO NOT DO FOR YOU, YOUR COMPANY OR YOUR WEBSITE.

NOTHING ON THIS PAGE SHOULD BE CONSTRUED AS LEGAL ADVICE. PLEASE CONSULT YOUR OWN ATTORNEY FOR LEGAL OPINIONS.

What Should You Do Now?

If you’d like your website to rank high and sell more, let’s talk! Without our website development process, you could be losing business every day and not even know it. So the sooner we chat, the better. Call us at 818-592-6370 or contact us today.